Version 1.0 · Effective: September 29, 2026
This policy applies to people who use the trascript app in English. It is written for users in the United States. The company is organized and headquartered in Sheridan, Wyoming. The policy follows the FTC Act prohibition on unfair or deceptive practices, the Wyoming Consumer Protection Act, and, for California residents, the California Consumer Privacy Act as amended by the CPRA. State consumer-protection rules of your residence still apply where they cannot be waived.
1. Who controls the data
The business that controls data processed outside your device is Global Solutions Tech LLC.
Global Solutions Tech LLC
Address: 30 N Gould St Ste R, Sheridan, Wyoming — USA
Phone: +1 (307) 318-3304
Email: contact@globals.tech
Website: https://globals.tech/
2. What trascript does
trascript turns audio into text on the device itself. Transcription has no limit and does not spend a credit. AI analysis is optional, costs 1 credit per analysis, and produces a summary, corrected text, a reply, and a list of what to do. Those results stay on the device.
3. What we do not store
We do not store any audio or any text. We do not keep on our servers the recording, the audio file, the transcript, the corrected text, the summary, the reply, the topics, the sentiment, or any other content of the speech.
Transcription happens on this device. When you request an AI analysis, the text is sent only to produce that result and is not written into our database. The model provider receives the message for that request in order to answer it and is not part of our customer archive.
4. What we store
We keep only what is needed to sell, deliver, and track credits, and to record consumption. The account is anonymous: it identifies the device, not your name.
- Device identifier, platform (Android or iOS), chosen language, app version, operating system, model, manufacturer, and time zone.
- Balance of free credits and plan credits, credits used in the month, and the period of that count.
- Purchases: store, product identifier, receipt, purchase status, date, and amount.
- An active subscription, if any, with store, status, and renewal date.
- Credit movements: type, quantity, balance before, balance after, linked purchase, and a short description of the consumption, such as the charge for one analysis.
- Usage counters without content: opens, time in the app, recordings, file searches, received audios, shares, transcriptions, and analyses. The audio and the text of those uses are not included.
- Technical access sessions and error codes, also without audio and without text.
5. History on the device
Transcription history, audio kept by the app, and analyses stay only on this device. If you uninstall trascript, that history is lost and cannot be recovered, because we do not have a copy of the audio or the text. A new installation starts without the previous history.
6. Why we use this data
- To create and maintain the anonymous device account and the credit balance.
- To record credit purchases and consumption.
- To allow an AI analysis when a credit is available and to return the credit if the analysis does not finish.
- To show plans, limit abusive session use, and understand technical failures from the error code.
- To answer rights requests and legal duties about purchase records.
We do not sell personal information. We do not use audio or text to train models, because we do not store them. We do not run cross-context behavioral advertising on the content of your speech.
7. Legal grounds
We process purchase and consumption records to perform the credit service you request, to protect the session against fraud, and to meet legal record-keeping duties. We do not require you to create a profile with your name.
8. Who receives data
- Stores: the Apple App Store and Google Play process payment. The receipt we receive confirms the credit purchase. We do not receive the full card number.
- AI model provider: only for an analysis you request, and only the text needed to produce the result. That transmission does not become a file we keep.
- Infrastructure: the credit-account database sits on a server under our operational control.
- Authorities: when a valid legal order requires the purchase or consumption record we actually hold.
9. International processing
Global Solutions Tech LLC is in the United States. Purchase and consumption data are processed in the United States. Audio and transcript text are not part of that processing, because they are not stored off the device. The text of an analysis is sent to the model provider only for that request and is not retained by us.
10. How long we keep it
The balance and credit movements remain while the device account exists and afterward for as long as needed for purchase disputes and legal duties. Purchase records are kept for the period of the relationship and for the time tax, accounting, or consumer-dispute rules require. Sessions expire and can be revoked. Error codes without content are kept only for diagnosis. When the period ends, we delete or de-identify the record.
11. Security
Access to the device account uses a token. The identifier is kept in the system secure storage. Traffic to the API is encrypted. No method is perfect. Because we do not store audio or text, an incident in our database does not expose the content of your transcriptions.
12. Your rights
You may email contact@globals.tech to ask what purchase and consumption data we hold for your device, to correct it, or to delete the credit account. Deleting the credit account does not restore audio or text history, because that history was never with us. Uninstalling the app deletes the local history.
We will respond within 45 days. We may ask you to confirm that the request comes from the device or from the email used with the purchase, so we do not disclose another person’s balance.
13. California residents
If you live in California, you may request, once in a 12-month period unless the law allows more:
- the categories and specific pieces of personal information we collected about the device account;
- the categories of sources, the business purpose, and the categories of recipients;
- correction or deletion, subject to exceptions for completing a transaction, detecting fraud, and meeting a legal duty.
In the last 12 months we collect the categories listed in section 4: identifiers, commercial information about credit purchases, and device activity counters. We do not sell personal information and we do not share it for cross-context behavioral advertising. We do not offer a financial incentive that requires you to give up these rights. We will not discriminate against you for exercising them. You may use an authorized agent if you provide proof of authorization. Contact us at the email above.
14. Children
trascript is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has used a paid feature, write to us and we will delete the credit account we can tie to that use.
15. Automated decisions
The credit balance is arithmetic on purchases and consumption. We do not produce an automated decision about financial standing or a legal effect from the content of your speech, because that content does not stay with us.
16. Changes
If this policy changes, the new version applies when it is published in the API and in the app, with an updated effective date. The English version is the one the app shows when the current language is English.
17. Contact
Privacy requests, questions, and complaints:
Global Solutions Tech LLC
Address: 30 N Gould St Ste R, Sheridan, Wyoming — USA
Phone: +1 (307) 318-3304
Email: contact@globals.tech
Website: https://globals.tech/