How to delete your trascript data

This page explains how to request deletion of data from the trascript app, developed by Global Solutions Tech LLC.

Steps

1. Email contact@globals.tech with the subject Delete my data – trascript.
2. So we can find your device, include your phone model and the approximate date you started using the app. If you have or had a subscription, also include your Google Play order number (it starts with GPA. and is in Google's receipt email).
3. We reply confirming the deletion within 15 days.
4. If you have an active subscription, cancel it in Google Play (Profile › Payments & subscriptions › Subscriptions). Deleting your data does not cancel billing.

Audio, transcripts and analyses stay only on your phone. To erase them, uninstall trascript or clear the app data in Android settings.

Data we delete

• Device identifier, model, manufacturer, system, language and time zone.
• Credit balance and credit movements, including the AI usage history with analysis titles.
• Usage counters and records, access sessions and error codes.
• Messages sent to the developer from the app.

Data we keep

• Purchase records (order number, product, date and amount), unlinked from the device, for as long as tax and consumer laws require, generally up to 5 years. After that, they are deleted.

We do not keep transcript audio or text on our servers, so there is no speech content to delete.

Contact

Global Solutions Tech LLC
Address: 30 N Gould St Ste R, Sheridan, Wyoming — USA
Phone: +1 (307) 318-3304
Email: contact@globals.tech
Website: https://globals.tech/